© 2016 by VERYVERO. Designed and upcycled with love.  

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TERMS AND CONDITIONS:

Our products and process of up-cycling:

We use pre-loved sports gear, which was donated to us by water-sports enthusiasts.  We create our product through a process called upcycling. 

As a result of that:

  • All of our products are unique and might carry features like partial letters, logos & numbers from the original product.

  • Due to materials availability, colours and patterns on the reclaimed material,

    • each product is unique and no two end products are 100% the same,

    • therefore the colours on the products might vary slightly from the photographs.

  • Discolouration and signs of previous wear might be visible on some products. This only adds to the unique character of our products and does not impact the quality.

  • Limited collections: due to the nature of upcycling, some of our products and colour combinations might be temporarily unavailable, while others may be one-off pieces. Some collections will never be repeated. 

PAYMENTS:


All payments are made securely through our payment partners Stripe and Paypal. We accept all major credit and debit cards.

 

 

COST OF SHIPPING:

 

  • Ireland - FREE

  • Europe - FREE

  • Rest of the world 

    • orders under 150 EUR - 10 EUR

    • orders above 150 EUR - FREE

Your product will be shipped to you within 5 working days after we receive your payment.

 

 

CUSTOMS & IMPORT DUTIES:

 

Non-EU International orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. If this is the case you will be informed and billed by the courier on delivery. Unfortunately, LOVED & UPCYCLED can not take responsibility for any of these costs as customs policies vary widely from country to country.

We will do our utmost to notify you if other customers from your country have reported paying duties.

 
 
Returns or faulty goods?   Contact us and we will guide you through the process. Or if you just want to tell us how much you love your product. We'd love to hear that too!
WE-FIX-IT GUARANTEE ON ALL OF OUR PRODUCTS
 
We’ll fix it for FREE:

If you experience rips & tears on your product, send it back to us. We care about extending the life of your product, so we’ll fix it for you for free. 

The shipping cost is the responsibility of the buyer.

Email us and we will guide you through the returns process.

 

Returns:

Making a return is easy. If you are not happy with your new purchase you can return it within 30 days.

Returns have to be in the original condition only. 

The shipping cost is the responsibility of the buyer.

Email us and we will guide you through the returns process.

 

Faulty Goods:

If you think your product has suffered from a manufacturing fault please contact us. We will either fix or replace your faulty product with a new one. 

Email us and we will guide you through the returns process.

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